Paytm — Postpaid mobile recharge refund

On date 02/05/2016 postpaid mobile no. [protected] has been recharged with amount .Rs.205 (AIRTEL POSTPAID ) but this transaction was failed. till date 13/05/2016 no refund of this amount Rs.205 in my paytm wallat or my bank account. My order id is [protected].how many time to get refund this amount t me. same thing happens when was recharged rs.100 for mobile no.[protected] but this amount refunded my paytm wallat.