Paytm — Product is not delivered

Address:	411046
Website:	paytm.com

I have placed order
Dongli Multicolor Solid Self Design Round Neck T-Shirt (10-11 Years)
Rs 799(Cashback 399 Rs)
Order No is :[protected]
12:56 pm, Oct 13 2015
Seller : Zebu
Blue dart courier : Waybill No : [protected] Reference No : [protected]

Paytm received & acknowledge my payment, Provided me a estimated Delivery by : 22-OCT-2015, but still after 6 days I have not received my Product date yet.
When I complaint to Paytm they mentioned my order will be Deliverd within 48 Hours.
Again When I Track My Order Then Order Is On Hold
Then I Called To the Blue Dart Courier Service Waybill No : [protected] Reference No : [protected]
They Clearly Said Me Ordered Is Not Going To be Delivered Because Paytm Sent an Instruction Mail To Bluedart to Dont Delivered the product to Customer.
I shocked
Then I Called To Paytm They Said We Are Not Sending Any Mail TO Courier Company .Next Day I Personally Go to The Blue Dart Office Shilp Building, Marketyard Road, Gultekdi, Market Yard, Pune- 411037 To PIc up My Product.
Firstly They Agreed To Hand Over After Few Minutes They Checked The Details And They Said Me Ordered Is Not Going TO Delivered Because Paytm Sent an Instruction Mail TO Bluedart to Dont Delivered the product to Customer.
And RIght Now We Are Going To Returned the Product.
Again I Called To Paytm .They said We Forword Your Complaint And Revert Back within 48 Hours. But They Didn't Called And Mailed Me.
And Today Paytm Automatic Refunded My Money And Returned My Order Without Knowing me and Without Solving The Problem .
Within These days I Called So Many Times to Paytm And Bluedart.
They Didnt Give Me a Reason About this .
They Only Discussed About we r Forwording Your Complaint And We Will Revert Back To You Within 48 hours But They Didn't.
My complaint Ticket No

Oct 24.Ticket #[protected]: Delay in Delivery

Oct 26.Ticket #[protected]: Delay in Delivery

Oct 27.Ticket #[protected]: Delay in Delivery

Oct 29.Ticket #[protected]: Delay in Delivery

I Wasted My Time to Complaining .And To Tracking My Order.
But I Dont Want My Refunded Money I Want My Product .