Paytm — product not delivered and not getting my refund

Address:

Flat 210, Amrutha Avenue,15 Cross Road,Green Garden Layout,Silver Springs Layout, Munnekolal, 560066

Hello team,

I had ordered one lint roller on 19th july which is showing delivered on 22nd july. It's been 8 days i am continuously tracking and following up with paytm customer care but no proper response. Everytime when i called customer care people, they told they will let me know after connecting with delivery person. They didn't even bothered to call me back once and tell me the reason. Today i am getting email that i will not get my refund and rejected my request. I am using paytm from last 4.5 years but this thing never happened. Highly dissatisfied and annoyed with this behavior of customer care. Please look into this issue and help me in getting my money and product back asap. Also i would request you to please take strict action against that delivery person.

Regards,
Reetika
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