Paytm — Product not delivered

Address:Bangalore, Karnataka

I have ordered a nikor lens value 21, 558rs in paytm on Aug 9th.and Aug 11th they updated that it has been shipped via daakiya courier service. And from that day till today Aug 19th the status is just the same as in transit to Mumbai to Bangalore. Daakiya courier people say they have reconnected via first-flight and another person say its out for delivery and another person says it has been mistakenly sent to Delhi.and because of this I have been facing mentel pressure as I have not received proper updates even after paying full amount and its past 10 days.
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Aug 19, 2015
Updated by Sivakumar A V
How do I take it further to make sure they repent for the bad service paytm is providing.
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can you please share daakiya contact number. I found on the google but all are wrong numbers. I also do not received my courier whose shipped date is 17th aug.

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