Paytm — Promo code is not working

Address:

600036

Dear sir,

I am trying to book movie tickets for a particular movie. I selected the seat and applied promo code as "movie". But it shows the error as shown in the attachment. Please see the attachment. But i have tried with different logins. Its showing the same error. Also if i use the same id in pc it works, but through mobile app its not working.

Also, if i use the same login in my friend's phone movie code is working. I thought it was phone fault then i checked with other promo codes like "moviethree" its working... So there is a problem only in "movie" promo code...

I have already raised a complaint before 10 days... Still no one finding an solution. Also i asked them to call me since there is no ways to contact your customer care, but no one called me.

I dont know whom and where to complaint... Also i cant find any paytm store in chennai to visit directly.

Hope u understand my problem...

Thanks,
Ramesh.