Paytm — Received Wrong and Damaged Product

Address:Chennai, Tamil Nadu

Hi Sir/ Madam, This is to being to your kind attention in regards to the order placed with Online web site PayTM. Order Number: MPtkt – [protected]. • Order was placed for IFB EVA Aqua SX 6 kg Front Load Fully Automatic Washing Machine (Silver) (Item # [protected]) • Product received IFB EVA SX 6 Kg (Wrong Product with Lot of Damages). • Product delivered on[protected]. • First complain was done on[protected] to PayTM via mail. • Photo of damage was also sent via mail. • After many follow up Return request was taken on[protected]. Return Ticket #[protected] for Order # [protected]. Even after the return request was made, the pick up is still pending. Also, when ever I call PayTm customer care they keep on saying wait for 72hrs. Please help me on this issue. Thanks Mahesh [protected] [protected]@gmail.com
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Hi Sir/ Madam, This is to being to your kind attention in regards to the order placed with Online web site PayTM. ORDER NO. [protected] Order was placed for (Item # [protected]) NOVA NHT Nova NHT 1070 Advanced Trimmer (BLACK COLOR ) Product received NOVA NHT 1070/00 Cordless Wrong Product with Lot of Damages Product delivered on 10-August-2015 (today) Photo of damage was also sent via mail. • After many follow up Return request was taken on . Also, when ever I call PayTm customer care they keep on saying wait for . Please help me on this issue. Thanks PUNITH A [protected] [protected]@yahoo.co.in, [protected]@gmail.com

Point be noted
1) Black color order but this is White color
2) I order NHT 1070 Advanced trimmer (Power Chargeable) - This Battery chargeable cordless wrong product
3) Back side Cap is missing
4) Blade is not adjustable is damages pieces
5) this is not 1st quality items pieces - 2nd quality items

PUNITH A
[protected]

Please check i ll send u returns you r items refund to my bank account,
my amount 290/- that's it


thanking you

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