[Resolved]  Paytm — recharge declined, payment already made but money was not refunded

Address:

Murshidabad, West Bengal

DEAR SIR I MADE PAYMENT RS 55 TO PAYTM.COM TO RECHARGE MY MOBILE THROUGH SBI DEBIT CARD AS ON 19.09.14. BUT THE RECHARGE WAS FAILED. I HAVE ALREADY INFORMED AND REPLY COMES FROM PAYTM. BUT TILL NOW I HAVE NOT RECEIVED THE MONEY. I HAVE GIVEN BELLOW THE TICKET NO. FOR REFUND THE AMOUNT, AND THE COPY OF MAIL SENT TO ME BY PAYTM. " TICKET NO. #[protected] Jeetendra, Sep 21 23:50: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount will be transferred to your Paytm account within 24-48 hours and will be available for immediate reuse. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Best wishes Team Paytm moonmoon ghoshroy, Sep 19 23:41: my Paytm order number[protected]. but transaction was failed. but my money has been deducted. please refund the amount earliest.''