Paytm — Refund issue since 11 june 2016 till date

Address:	Gurgaon, Haryana, 411018
Website:	Paytm

I order a product order id is [protected] but was not satisfied with the product so i asked for return and they processed it and also got my refund for the product on my paytm wallet so i transferred the amount from paytm wallet to bank account on 11 june but i have not received my amount in bank i have continuously mailed them but never got a response from paytm. Paytm has always said they have processed the refund but they have not even provided me transaction id and mode of payment i followed up to my bank as well they say there is no such payment