Paytm — refund of 2G Recharge

Address:

Bangalore, Karnataka

Dear Pay TM, i have been writing Emails to you since 14 days and every reply from your end is not giving solution to the problem. Because of your technical fault i have been charged twice for 2G internet. Please find the details below. 2G recharge: on 24th March Payment of Rs. 175 is received by Paytm ! Paytm Cash Transaction No B1D9D53204B47556 After 2 days i still did not get any updates and i did one more 2G recharge: Payment of Rs. 175 is received by Paytm ! Paytm Cash Transaction No B8833C2616EBA47D Problem is i get a confiirmation from Airtel that both recharges are successful but i just needed one. Please refund one of the recharges or roll it over to next month I am Disappointed with your service and also the the way you handle customer complaints.