Paytm — Refund was not done for recharge failures,

Sir, my paytm id is dr.[protected]@gmail.com. i have done a recharge to my mobile for Rs.68 on 18.07.15, the paytm order id is [protected], that time amount was debited from my bank account, transaction id is PAYTM-[protected]-O [protected]@928866, BUT recharge was not done, i contacted customer care, they said that they didn't receive money from bank, i enquired with bank they said that transaction was successful. i left this issue because the amount is small but it was again happened today, i tried to recharge for Rs.53 and Rs.68, ORDER NOS. [protected], [protected]., both was failed but amount was debited the transaction nos as follows; paytm-[protected][protected]@883364, PAYTM-[protected][protected]@887724., I THINK THIS IS A NEW METHOD OF CHEATING. I NEVER DO RECHARGE AGAIN WITH PAYTM.