[Resolved]  Paytm — replacement fastag not activated

Address:

560094

Order# : [protected]
Order date : 09dec.19
Order item : replacement fastag
Delivered date : 21dec.19
Replacement fastag bar code :[protected]
Vehicle number : ka-04-mp-9655

Complaint:
- fastag delivered in 12 days time, promised time was 3~4days
- fastag bar code not activated
- fastag bar code not in manage fastag section of paytm app.
- despite 5 calls to customer service, 3 times email to paytm care fastag not activated and does not show in manage fastag section.

I am unable to use fastag, paytm support is not helping resolve issue. I would appreciate if someone can help get paytm to activate fastag or guide me to government service where i can get my fastag activated.

I do not recommend to buy paytm fastag. Instead visit toll and get activation done on the spot.

Rupal durgule