Paytm — Steal Money without my consent

Address:

Gurgaon, Haryana, 122001

Hi
My Name is Naresh Kumar. I have a paytm account and I made a payment for the mobile Bill. Bill was 651.75 But I paid 650 to vodafone. I got one remoinder from my phone company for Rs 1.75 and I tried to pay the bill of Rs. 2. While making the payment I got an offer for some movie and I was trying to check what is that for. Once I click on that and check it move to the payment page automatically and charge my account Rs.502 from paytm wallet. As it was a wallet payment it never ask me for the authorization. I emailed for the same to paytm care and ask for the refund. Now the twist, they straight away deny for the refund as per what they have the policy and gave me a number to call[protected] and[protected] but both number never accept my order number and continuesly pushing me out of the IVR. My last order was [protected] but IVR said it is not the valid one. I have the call recording and several email notes which I am sending to Paytm from 4th April 2017. I tried to reach the nodal officer but that also rolling me back to the same paytm care page which again have no solution link.

As our Respected Prime Minister requested all Indian to use Paytm, we start using but the service killing poor Indian and feeding rich.

I am completely fedup and see no hope. I am not willing to watch the movie which they force me to watch. So I simply need a refund my money. Also request to regulate this kind of transaction so no one have to face same trouble which I have.

One more twist in the story I checked today that the deal is redeemed which i never did.

Help me Please.
Thank you
Naresh Kumar

[protected]