Paytm — The transaction failed but amount not received in Bank account

Address:

Bangalore, Karnataka

At 16th august late night I paid my NET BILL through Paytm, the payment was successfull from ICICI bank end, but it failed when the page redirected me to paytm page saying "The Transaction failed due to some technical issue". As I was paying by the paytm not through paytm, I dont have any Paytm order id. This happened twice. The transaction details from bank is as follows: 1st try: Value Date: 16/08/2015 Transaction Date: 17/08/2015 Transaction ID:[protected] Paid to: [protected]_SCWW Amount: 1, 146.00 2nd try: Value Date: 16/08/2015 Transaction Date: 17/08/2015 Transaction ID:[protected] Paid to: [protected]_SCWW Amount: 1, 146.00