Paytm — Used / fake product delivered - cheater

Address:

Bangalore, Karnataka

Rder number [protected]. I had and am going through a disgusting experience

Paytm is probably good to the extent of phone recharges or for buying low value items such as hair pins/ combs / notebooks. I had placed an order for Samsung note 4 order value of approx Rs 40, 000 and attached is the piece o[censored]sed phone they delivered.- they have charged phone 1700 times so atleast 1.5year usage

They are more seller friendly and more fraudulent fake seller friendly than customer friendly

They have least concern for their customers

I have waited for more than week to get the order delivered and have waited for another week for these guys to initiate the return, now I cant buy from other retailers because Paytm is sitting on this. Disgusting experience

Customer care they dont have any concerns for the customers -

They dont have a free phone number and they conveniently put the calls on hold to avoid answering customer queries

Quite irresponsible, zero empathy to customers

You would proabably hear more of 24, 48, 72 hour service timelines from customer service and you might get an impression that they are so timely, but that is a standard script and zero action

Check your BP after you speak to the customer service that answers tells you the rating of Paytm.