Paytm — Wrong Benefits has Given on Recharge

CHRao

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have Mobile Recharge with 499 from PayTm for Mobile Internet. They have Promissed that they give 3GB data of 3G for 90 Days . But i got only 1GB data of 2G services only received .when i called to Aircel Customer, Didn't receive proper response from them. Finally came to know that from one of the executives, This benefits are not available in their network and they advised me to contact the Retailer. Couple times i have raised Concerned through Paytm Website .But didn't get any response. Please see the benefits which they promissed in the below Screen shot. Thanks,

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Aircel Customer Care

from Mumbai, Maharashtra

Hi CHRao,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Dear CHRao,

Thanks for writing in to us. We regret to inform you that we don't take responsibility towards any recharge done form third party websites. For future reference, we'd like to suggest you to recharge with Aircel website only.

Warm regards,
Aircel Social Care Team