Paytm — wrong product attached to my electricity bill payment .

Address:Gautam Buddh Nagar, Uttar Pradesh, 121002
Website:Paytm

I have paid my electricity bill of Rs. 1000/- through Paytm wide order no [protected] dated[protected], But when I select for cash back with this purchase (which was displayed during my purchase) another voucher of Rs. 1000 was attached and deduction done of Rs. 2000/- from my account. I complaint about this several times to Paytm Care, but they said it is non refundable deal. However I have never been asked to check this purchase without certifying any T&C the voucher is attached to my electricity bill payment. I have no need of this voucher o[censored]ber and I am asking to cancel & refund of my amount but no action in this regard by Paytm. In one reply mail it is tell by Paytm resolved & refunded but no refund provided so far. But they are trying to tell as per T&C it is not refundable and never showed / agreed T&C from me.
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Hello Sir.

Refund not succed

My contact number [protected]

i love my Mp's reply, Oct 27, 2018
Refund not succes
Dear sir,
I have paid yo a wrong person and i called to that no. She was not picking m call so i request uh to plzz refund our monye back coz its a veri big amount.
Thank you

My dear Customer care I ordered wireless charger order after I cancelled but money refunded showing but money has not credit to my debit card what must do how much time it will take and resolve the problem.

Sir I order an item(32gb sand disk pendrive)on 11oct but I am not delivered any order yet. But status showing delivered. The payment already done.
I tried to contact costumer care [protected] but call didn't connect.
In this way what can I do. please solve the problem.

Dear Team,

I am Rahemath from Raichur KARNATAKA
I am Ur costomer since 5years I didn't any single rupee problem I don't know y this time is happening kindly help me for my shopping problem issues my mail id is [protected]@gmail.com
So here's the issue. I was using paytm and suddenly I was logged out of the session. And now when I'm trying to sign in again with all correct credentials, app says that account not found!!! Please paytm solve this issue.

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