[Resolved]  Paytmmall — wrong/fake product delivered

Address:	Chennai, Tamil Nadu, 600073
Website:	paytmmall.com

Hi Team, I placed an order with paytmmall.com, order details are as follows :

Product : POWERFUL SV - 226 Home Theater 3500 Lumens 800 480 Pixels
Order No. [protected]
30 June 2018 10:30 pm
Order Total 2, 048

Item was delivered to me on 4th July to my company mail room, as it was the office address. When I went to pick up the product, I found that an envelop has been delivered to me containing some small item, instead of a projecter. As it is well understood that a projector cannot be fit inside an envelop, I immediately initiated a return request and mailed to paytmmall about the same. I did not even open the package. Next day 5th July ( Today ) when the courier person ( Harikrishnan ) came to collect the item, he checked the package opened it to verify and check the quality and took the item with him. Today, evening I received a message stating that my return has been rejected by the seller as courier partner Bluedart Returns_QC carried out the Doorstep Quality Check of the returned product on Thu, 05 Jul and rejected the return as

The items returned was tampered
All in box inclusions (freebies and accessories) were not returned
The price tags, original packing, invoice and the label tags of the item were missing

NOTE: When the courier person came, the package was in the original condition as received, not even touched.

Someone please help me as this is really a fraud case and I lost 2000 RUPEES.

PAYTMMALL hasn't been responding to my mails and no one from their support is picking the call.
Their Contact Number :[protected]