Payzapp — amount deducted from card but not added to payzapp wallet

Dear Customer,

We wish to inform you that the load money transaction of Rs.5000/- dated 5th September 2017 was failed. The refund has been initiated back to the account on 8th September 2017 to card number ending 4218. Please find below the details for assistance & request you to get in touch with the respective bank for the refund procedure.

Acquiring Reference Number- 75260777248001081611725

Note - Refund will take 5 working days to be credited in the source card from the date of refund.

For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

Bejoy
HDFC Bank Customer Assistance

Hi team,

Please look into below issue.

I have loaded Rs. 380 twice into my account from my card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my card.

I am completely dissappointed with this app.

Registered mobile number - [protected]
Name - Ashish Jangda

I added money to payzapp wallet but it's only deducted from my bank and not showing in the payzapp wallet or under transaction list. So irritated with the app bcz there is not even any option to raise the despute. Please see my issue.

Hi team,

Please look into below issue.

I have loaded Rs. 563 into my account from my card, not showing in the payzapp wallet or under transaction list. So irritated with the app bcz there is not even any option to raise the despute. Please see my issue.

I need my money to be loaded on payzapp or should be refunded to my card.

I am completely dissappointed with this app.

Registered mobile number - [protected]
Name - ancelin jesinth m