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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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P
Pradip R. Patil
from Surat, Gujarat
Sep 4, 2017
Resolved
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Address: 395010

Dear sir./ madam

I am pradip ramkrushn patil

My credit card number :- [protected]

My new fresh credit card

Credit card delivery blue dart courier 29 august 6:30 p. M

My new fresh credit card first transaction 150 rs paytm mobile recharge

And 30 august my credit card permanent block so please reason credit card block

(This fresh card i have received two days early and you have blocked also, so i want to know reason.)

Plz call me pradip [protected] / [protected]
+2 photos
Dec 6, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 04, 2017
Updated by Pradip R. Patil
Dear sir,./ madam
I have received hdfc credit card but its showing blocked status so when i asked to customer care they replied that there is any pending amount, so i am confused because i am using hdfc card first time then how it's possible, so please to resolve this issue and enable my card.

Dear sir./ madam

I am pradip ramkrushn patil

My hdfc credit card number :- [protected]
Sep 04, 2017
Updated by Pradip R. Patil
Dear Sir./ madam

I am Pradip Ramkrushn Patil

my credit card number :- [protected]

My new fresh credit card

Credit card delivery Blue Dart Courier 29 August 6:30 P.M

My new fresh credit card first transaction 150 Rs Paytm mobile recharge

And 30 August my credit card permanent block so please reason credit card block

(This fresh card I have received two days early and you have blocked also, So I want to know reason.)
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
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    iyergana
    from Bengaluru, Karnataka
    Sep 4, 2017
    Resolved
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    Resolved

    Address: 560010
    Website: Consumer Complaint

    Dear sir

    This is regarding the pl account 18153571, i have cleared the loan account of rs.32, 200/- on 29.03.2014 vide receipt no[protected].
    When i approached your bank cmh road branch they gave me a closure letter dated 10th aug 2016.

    Kindly look into this matter and issue me the noc

    Regards

    Ganapathy
    [protected]
    Oct 7, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2017
    HDFC Bank Customer Care's response
    Dear Ganapathy,

    We are working on your concern vide reference number[protected] and will revert to you in 3 working days.

    -Bejoy
    HDFC Bank Customer Assistance
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      M
      mohinish kohli
      from Ahmedabad, Gujarat
      Sep 4, 2017
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      Address: New Delhi, Delhi, 110027

      I have a maruti van (Dl8cag 5073) met with an accident in july 2017 insured by hdfc ergo general insurance. The van was repaired at authorized maruti dealer in delhi under the claim #c[protected]. Final report of surveyor is also submitted to the office on 19th august 2017. But no settlement of claim till this date despite lodging complaint on customer care of the insurance company several times. Is it the way hdfc insurance company works. They have immobilized my vehicle despite repairs. Who is going to pay for their lapses. They charge for every service rendered to customer but when it comes to customer service they are always fall short delivering goods. I believe hdfc must pay for err on their part along with my settlement dues.
      Sep 04, 2017
      Updated by mohinish kohli
      My maruti van (dl8cag5073) met with an accident. After repairs surveyor submitted his report on 19th august 2017. Till now after repeated complaints on customer care of hdfc ergo nothing happened on insurance side.
      Customer buys insurance policy for peaceful ownership of car not car getting struck due to insurance companies mishandling.
      Infact hdfc has to pay for the claim( c[protected] but for delay on their part in disbursement.
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        S
        Sagar Jainn
        from Ahmedabad, Gujarat
        Sep 3, 2017
        Resolved
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        Resolved

        Address: 380005
        Website: Www.hdfcbank.com

        I was employee of hdfc bank and my last date was 22nd April 17. During notice period I was received a mail that my credit card will be closed and due payment will be settled in FnF. I have never used card since receive mail during notice period in fact I destroyed the same but on 9th Aug my account was debited for Rs. 6291 for credit card charges and yesterday I receive one mail mentioning the my credit card payment rs.913. I totally surprised that when I have never used card since last five month, my account was debited on 9th Aug for credit card dues, I have received mail my card will be deactivated and due payment will be setteled in FnF, how bank charge for credit card charge. This is totally misguide or in fact cheating. I will highlight the in social media such type of cheating with customer or employee. Requesting bank check and reverse unnecessary charges. My card number 485499xxxxx1795. Name Sagar jain.
        +1 photos
        Oct 9, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 06, 2017
        HDFC Bank Customer Care's response
        Dear Sagar,

        We note that you have sought clarification with regard to your Credit Card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.
        1.Name as mentioned in the card account,
        2.Contact number as updated in the card account and latest contact number.
        3.Email address as updated in the card account.
        You may write to us at: [protected]@hdfcbank.com and we shall assist you.

        -Bejoy
        HDFC Bank Customer Assistance
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          L
          lokesh_17
          from Mohali, Punjab
          Sep 3, 2017
          Resolved
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          Resolved

          Address: Chandigarh, Chandigarh, 160030
          Website: online

          My self lokesh kumar. I am working sales manager in itc ltd i apply pre aproove offer for personal loan thru hdfc bank but my loan pending due to show cibil my two wheeler chq bouncing but i am paid per month cash installment
          My loan finished emi 2016 hdfc bank issued me no dues certificate.
          But my name is in cibil...

          My pre approve loan application no 50357316
          Name lokesh
          M [protected]
          Oct 13, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2017
          HDFC Bank Customer Care's response
          Dear Lokesh,

          We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). Therefore, though your loan account is closed, however any cheque bounces / delinquency will be reported to CIBIL.

          This is done in the normal course of business. The Bank through this, does not attempt to influence any financial institution on their discretion of approval /disbursement of credit.

          -Bejoy
          HDFC Bank Customer Assistance
          Sir
          my account number is [protected] my name is tuvar altaf zafarkhan send me a new cheque book my old book is finished
          Dear Sir .

          In My acconut its shows 531.00 rs deducted and shows AMB CHRG INCL GST FOR JUL2017-MIR[protected]..Hdfc need yo inform us before deduction. they didnt given any information and they deducted .Kindly take an action refund the amount . My Account No Is [protected], Jayanagar Branch, Bangalore

          Thanks
          sreekala
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            R
            Rajkumar Mandal
            from Delhi, Delhi
            Sep 3, 2017
            Resolved
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            Resolved

            Address: 201012
            Website: [email protected]

            Respected concern,

            This complain is regarding my vigorous follow up by hdfc customer complaint cell (Pno desk) regarding my disputed rs 5000 cash not dispensed from hdfc atm unit at sec 2c or sec 5, vasundara, ghaziabad.

            This instance happened on 27th june and today is 24th-august, where in every time after reminders and follow up i get a mail to wait for 5 working days from the hdfc concern.

            My txn dispute ref number is 1352492.

            I don`t know what is stooping them to resolve the issue.

            Please do the needful...
            Oct 5, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 27, 2017
            SAHIL MDSAHIL's response
            Please change the customer care service
            Aug 27, 2017
            SAHIL MDSAHIL's response
            I am using HDFC credit card customer care call try 7 days continue not exact information call receive again cut
            Aug 27, 2017
            SAHIL MDSAHIL's response
            Please change the HDFC customer service
            Verified Support
            Sep 04, 2017
            HDFC Bank Customer Care's response
            Dear Rajkumar,

            I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-
            TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            Very bad service HDFC not good not support customer care not supported application any problem not supported customer care first change customer care service 20 times call not exit information
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              S
              Shailesh Mathur
              from Jaipur, Rajasthan
              Sep 3, 2017
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201005

              Hi,

              On 2nd april 2017 @ 8:40 pm, i placed an
              Online order on pizzahut website & choose to pay by
              Mvisa mode of payment. Since i have hdfc payzapp account, i
              Paid thru it & the transaction was successful however
              When i went back to the pizzahut website i didn't
              Receive the confirmation (Online or sms) that the pizzahut
              Order has been successfully placed. So, i contacted pizzahut
              & was told that no such order for an amount of 631.42/-
              Has been placed.

              I contacted hdfc payzapp support & was
              Confirmed that the transaction of 631.42/- has been
              Successfull with transaction id : 65610751 / merchant
              Reference number: mvisa[protected]wlab0f (Given by payzapp).
              Same was given to pizzahut however they have not received
              The amount.

              Kindly
              Look into this as it has been over 5 months & initiate
              The refund process asap & this whole thing is really
              Frustrating.
              Thanks
              Shailesh mathur
              Aug 6, 2021
              Complaint marked as Resolved 
              Dear Customer,

              That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

              -Bejoy
              HDFC Bank Customer Assistance
              Dear Customer,

              We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

              -Bejoy
              HDFC Bank Customer Assistance
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                M
                mansoora
                Sep 3, 2017
                Resolved
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                Resolved

                Address: Gorakhpur, Uttar Pradesh

                The bank staff issued me wrong debit card and when the transaction was declined i was charged declined charges. I sent several emails but still their is no proper response from the bank. The charges should be waived as the banks staff issued me wrong debit card and instead of apologizing for their mistake i am being penalized.

                Here is my account no...
                Ac no [protected]

                Regards
                Mansoor ali
                Oct 7, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 06, 2017
                HDFC Bank Customer Care's response
                Dear Mansoor,

                We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds in your account, the charges of Rs. 25.00 plus taxes (per transaction) are levied.

                As per our records, such declined transaction was attempted on April 26, 2017 for which these charges of Rs. 28.75were levied to you on May 06, 2017.

                Please visit the URL below to know the fees and charges applicable to your account:
                http://www.hdfcbank.com/personal/fees_charges/fees_charges.

                -Bejoy
                HDFC Bank Customer Assistance
                I am using hdfc payzap.toady i am add the money 5000/using at my credit card amount was debited bit that amount not credit my account i m contact customer care its not reponsiple more than 30 minutes i was waited my pay zap no is
                [protected]
                For the past 5 days am trying hard to connect customer care but I couldn't find any response related to my issue... I want any one of the executive from your side to help me converting to EMI... I tried in net banking also the smartemi...but it's showing that am not eligible for it
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                  R
                  Rajasekhar Padmanabhuni
                  from Bengaluru, Karnataka
                  Sep 3, 2017
                  Resolved
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                  Resolved

                  Dear sir,

                  I am really irritated with services provided by the hdfc bank guys.
                  My customer id is 56345024. One month back i preclosed my instaloan and instajumbo loan. At that time you guys told me nothing was pending.
                  30th august i got one message from hdfc bank you acnt number ending with 1449 will be debited 2700/- on september 4th.
                  Why you guys did not tell me about this amount when i preclosed everything.
                  What the # you guys are doing.
                  I got irritated, that's y i used bad words.
                  Really #ing service.
                  Oct 20, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 05, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed and you may look forward to receive a response to your e-mail in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Sumitsm
                    Sep 3, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 122001
                    Website: WWW.HDFCBANK.COM

                    I have buy products of 6585 from myntra there was a shoe of worth 3500 in that i have return that myntra is saying they credit in the hdfc account but in my credit card bills it is not showing any kind of impact on my credit card bills froom last 3 months i am trying to connect with them they are not replying ihave already write to their ceo still i am not getting any response
                    Oct 5, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 04, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      M
                      Manikandam
                      from Bhubaneshwar, Odisha
                      Sep 3, 2017
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                      Address: Chennai, Tamil Nadu, 600089

                      Using payzapp... Phone [protected]... Two transactions made using my credit card... Bt got transaction failure status...2transactiomlns 5000rs and 4999rs on september 1st ,both got failed... But amount got deducted from my card... But refund not found yet... Please check and update.. Last month too happened the same.. No refund initiate from your end...
                      HDFC Bank customer support has been notified about the posted complaint.
                      Using Payzapp
                      I have added amount of Rs.5, 000/- (Rs. five THOUSAND ONLY) to my payzapp Wallet then I have transfer the amount to axis BANK But it got shows as success. But the amount is not transferred to my bank account. Can u please resolve this issue as soon as possible.

                      my transaction Details,
                      Transfer Amount :5000.00
                      Transferred On : Sat Oct 28, 17 01:35pm
                      Transaction ID:[protected]wZ24kH6, Linked mobile : [protected]

                      payzapp refund issue - Comment #2903692 - Image #0
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                        R
                        rrohtela
                        from New Delhi, Delhi
                        Sep 2, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110018
                        Website: hdfc bank

                        Hi Team

                        I would like to say that I have salary account in my Serco pvt ltd in 2012. In 2013 I left that company so after that I called customer card for closing that account but they have given diff diff procedure for that so you can continue this and this and no body has informed that it will be converted in saving account after some time and no intimation from bank side as well and now bank charged non maintenance charges monthly so I would like to say that I am not going to pay and bear any amount so kindly close my account else make in 0 so if you want customer relation to be better for further so make it balance to 0 or close it. and take action as customer priority and going to forward this to RBI as well for not informing time to time to customer .My account details given below

                        AC details- [protected]

                        Debit card details-[protected]

                        [protected]

                        Customer name-ROHIT ROHTELA

                        customer address-Wz-24 village choukhandi tilak nagar New Delhi

                        Mob no-[protected]

                        Thanks
                        --
                        Rohit Rohtela
                        Oct 6, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 05, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concerns with Ref ID[protected]. We will get back to you within 2 working days. -Anay

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          Y
                          yviswanath
                          Sep 3, 2017
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                          Address: 600089

                          I have added Rs.5000 to my payzapp wallet on 1st Sept 2017. i tried to send Rs.5000 to email id [protected]@gmail.com. Transaction was not successful, Transaction got failed but amount got deducted from my payzapp wallet.Txn ID[protected]eM53IC7

                          Rs.0 is reflecting in payzapp wallet acount.

                          Screen shot is attached from payzapp that contains transaction history.
                          my phone number is [protected]

                          Please do the needful.please reverse this amount to my wallet.
                          Please let me know if i need to provide any other info from my side.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Adv Rajesh Baisane
                            from Mumbai, Maharashtra
                            Sep 2, 2017
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 400603

                            My cuurent balance is 8973. Then i was withdrawal 2000 from icicibank atm then my mybalance shwn me 5931 its wrog amout show instead of correct amout is 6973 i rqst u to resolv my problem otherwise i will consumer court...
                            Closing balance differ from current balance 1000 rupi short in account so pls revert arly as posible.. My at thane near talaopali maharashtra there is my sallary account of comapny
                            Oct 4, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2017
                            HDFC Bank Customer Care's response
                            Dear Rajesh,

                            I request you to share your account, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              S
                              satyanarayana somayajula
                              from Visakhapatnam, Andhra Pradesh
                              Sep 2, 2017
                              Resolved
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                              Resolved

                              Address: Visakhapatnam, Andhra Pradesh

                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number 5459xxxxxxxx9205, without my authorization 28/08/2017 towards one assist mfee, rs.100/- as emi processing fee-smartemi ln#298731, rs. 18/- as igst-vps[protected]rate 18.0-37044.

                              I don't want this member ship & cancel & refund entire amount rs.1417/-. Please take necessary action asap otherwise i will take action against this illegal fee without intimation.
                              Oct 4, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                S
                                Sanjay S kumbhar
                                from Mumbai, Maharashtra
                                Sep 2, 2017
                                Resolved
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                                Resolved

                                Dear sir/ madam,

                                My self sanjay kumbhar having credit card (Money back) of your bank... Card no is [protected]
                                I have not recd the stmt from last 2 month and also not recd any msg regarding the bill payment, without that how can i pay the bill of credit card. Now today is last date for bill payment

                                Pls provide stmt on top most priority

                                Regards... Sanjay kumbhar
                                Oct 7, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 03, 2017
                                HDFC Bank Customer Care's response
                                Dear Sanjay,

                                Let me take it up with the concerned team and get back to you. Request your patience in the interim.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Verified Support
                                Sep 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Sanjay,

                                We observe that e-statements are being sent to your email id and Statement generation SMS are being sent to your mobile number maintained in our records. As per your request, we have sent the duplicate statement for the month of August 2017 to your email id and you may look forward to receiving the same shortly.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  O
                                  Ommi
                                  from Bathinda, Punjab
                                  Sep 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jalandhar, Punjab
                                  Website: [email protected]

                                  Dear sir i am sunil kumar i was working with hdfc bank ltd since 19 july 2012 till 10 june 2013 my emp code cs49632 designation account opening sales officers i am resigned this job in june 2013 my manage ranjit that time layout from branch so please give me my final settlement and pf relieving latter immediately in sbi account [protected]
                                  Sunil kumar
                                  Oct 11, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 02, 2017
                                  Updated by Ommi
                                  Please check my problem
                                  Verified Support
                                  Sep 03, 2017
                                  HDFC Bank Customer Care's response
                                  Hi,

                                  Request you to raise your complete issue at exit.[protected]@HDFCBank.com for further assistance.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    E
                                    Elan Govan
                                    from Mumbai, Maharashtra
                                    Sep 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: Rangareddy, Andhra Pradesh, 500048

                                    I have booked tatkal ticket in irctc railway ticket booking website but the amount got deducted and ticket was not booked..

                                    Transaction id: [protected].

                                    As per irctc, amount got refunded on 28aug2017.. But same is not credited to my account..

                                    Refund amount: rs. 2160.00
                                    Status: refunded
                                    Settlement id: [protected]
                                    Actual refund date: 28-aug-2017
                                    Refund type: full refund
                                    Bank refund txn id:[protected]
                                    Oct 4, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 03, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Elan,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      K
                                      kirti20
                                      from Noida, Uttar Pradesh
                                      Sep 2, 2017
                                      Resolved
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                                      Resolved

                                      I tried transferring rs 5000 from my credit card to my payzapp aap account, while processing this transaction it never asked my cvv number or password however i received message on my mobile number that rs5000 has been deducted from my credit card. Rs5000 never added to my payzapp app which i wanted to transferred to my savings account. Plz refund.
                                      Oct 11, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Sep 06, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Hello Bijoy,

                                      I have posted the details on the mentioned link. Please refund the money. Thanks
                                      Ref I'd PZ[protected]
                                      I have many issues to using payzapp iam unable to link upi and I have comleted my basic kyc in which I am not able to use wallet. My register mob no [protected]
                                      [protected]@gmail.com

                                      When I try to link upi it is show payzap had an error try some time later

                                      payzapp money transfer dispute - Comment #3761515 - Image #0
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                                        H
                                        hemarao1
                                        from Coimbatore, Tamil Nadu
                                        Sep 2, 2017
                                        Resolved
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                                        Resolved

                                        Hi,

                                        This is hemarao, one of the payzapp user, on 01/09/2017 tried to add money rs 5000.00 from my hsbc credit card to payzapp, money deducted from my credit card but not added into my payzapp account, the error shown was after i entered the otp was "sorry, app had an error. Please try after sometime", but received a message from hsbc bank like"hsbc:your credit card xxxxxxxxxx is used for inr 5000.00 on 01/09/2017", so i tried to reach customer care [protected] for at least 10, 000 times, but it is always saying busy, so written mail to [protected]@payzapp.in, i didnot see reply from mail, so finally frustuated with the services offered by the hdfc payzapp, could you please respond back immediately and i need a quick resolution from hdfc bank.
                                        Sep 14, 2017
                                        Complaint marked as Resolved 
                                        Please improve customer service
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 04, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Sep 04, 2017
                                        Updated by hemarao1
                                        Please find the transaction details" Transaction code - 00160, Authorization code- 003210" and also shared my registered contact details & transaction details on the following link:http://bit.ly/2aJ9wGW
                                        Verified Support
                                        Sep 06, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Sep 06, 2017
                                        Updated by hemarao1
                                        I shared the my experience using the below given link: http://bit.ly/2aJ9wGW on 04/09/2017, it would be great if you provide a ticket number once we submitted our experience, other wise your team always looking feed back/experience, even though if i provided necessary transaction details, today also i have shared my experience, here is the screenshot attached after submission of my feedback, could you please let me know why payzapp customer care number [protected] always busy, i am trying it reach from 01/09/2017, but till now it didnot happend, always received busy response

                                        Sep 14, 2017
                                        Updated by hemarao1
                                        I got the money back without intervention of customer care, most worst customer care for payzapp related queries
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