[Resolved] Payzapp — unsuccessful transaction | |||||
Hello team, I had done 3 transaction rs 20000 each through citi bank credit card on 3 different payzapp account i. E [protected], [protected], [protected] some how one transaction of rs. 20000 was unsucessfull. Amount is deducted from my credit card but not credited in payzapp account. Thse transaction was done on 04/09/2017 aprox time 4:00- 7:00 pm. I would request you please cancel or refund one transaction of rs 20000. Rajpal singh [protected] [protected] [protected]@gmail.com Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved | |||||
 1 Comment | |||||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We wish to inform you that the load money transaction of Rs.20000/- dated 4th September 2017 was failed. The refund has been initiated back to the account on 8th September 2017 to card number ending 4049. Please find below the details for assistance & request you to get in touch with the respective bank for the refund procedure.
Acquiring Reference Number- 75260777247001076582791
Note - Refund will take 5 working days to be credited in the source card from the date of refund.
For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)
Bejoy
HDFC Bank Customer Assistance