Pickme — NOT REPAIR MY MOBILE AFTER 4MONTH

I HAVE PURCHESED SONY MOBILE MODEL NO:Z1 FROM D.B.ENTERPRISES ON 16/07/2014BILL NO 410, AND ALSO PURCHESED PICKME INSURANCE.I REGISTERD AT PICK ME MY MOBILE NO [protected] I HAD BYKE ACCIDENT ON 02/03/2015 AND MY MOBILE SCREEN WAS BROKEN…..I CALL TO PICKME TO COLLACT MY MOBILE FOR REPARING UNDER INSURANCE SCHEM……THEY SEND THAIR PERSON ON 03/03/2015 FOR PICKUP MY MOBILE….PERSONE MADE JOB SHEET SERIAL NO 8115 (PICKME PACK CODE ZMPO[protected].HE TOLD ME TO CONFERM NEXT DAY FOR REPARING DETAILE…….FROM THAT DAY AND TODAY WHENEVER I CALL TO COUSTERMER CARE THEY TOLD ME IT VIL TAKE 15 DAY TO RECIVED UR MOBILE……SOME TIME THEY TOLD ME U VI RECIVED NEW MOBILE…..AFTER 15DAYS AGAINE THEY TOLD ME NOT SURE…..AFTER 15DAYS THEY TOLD ME 15DAY……EVERY TIME PROMISE ME 15DAYS BUT MY PROBLEM WAS NOT SOLVED…..NOW FOUR MONTHS PASSED BUT I HAVE NOT RECIVED MY PHONE... REGARDS HIRAL RAVAL MOBILE:[protected] EMAIL:[protected]@REDIFFMAIL.COM