Pickmeindia — 5 months past still not received mobile handset

Address:	Ratnagiri, Maharashtra, 415612
Website:	www.pickmeindia.com

I take insurance for my Samsung Note3 Neo, Company take my phone on[protected] for display Accident replacement. I contact company with service center for more than 150times via call. Every time they told me that in 7days they gave me my phone but till not provide me repaired phone. On 12 Nov they told me that on 21 Nov they will give me delivery at my door step. on calling on 20Nov they told me they deliver on 2Dec to 3dec. I called on 2nd December and they again told me that they will delivery my phone till December 4th week. After i told them to gave me written date via email for delivery they declined and said we cannot promises date. Please someone Help me in this regards or give me suggestions that can i have to lodge Consumer complaint or police complaint.