[Resolved]  Pizza Hut India — additional service charges added on bill beyond gst

Address:

Kamrup Metropolitan, Assam

I'm very much disappointed with the fact that such a brand are charging undue amount from the customer. Why I'have being charged more 10% service charges over and above 18% GST, at PIZZAHUT-DONAPLANET GS ROAD GHY ASSAM on 15th August, 2017.
According to the new GST system customers should be charged only at 9% of SGST and 9% of Cgst on their total bill amount.
I'm quite sure that I'm being deceived by this outlet because I just visited another pizza hut outlet on 7th August, 2017 at GS ROAD DYNASTY WALFORD GHY, where normal GST system were applied without any additional service charges.

Pizza hut have such a good reputation but this kind of service really upsets customer to a great extent. No doubt food is excellent but I personally would never like to visit again, where I m being cheated.

I strongly recommend that I should be compensated for this unjustified service.
I'm Waiting for a postive and responsible response from this Restaurant Company.

For Reference I've attached both the bills of 15th Aug and 7th Aug.