Pizza Hut India Complaints & Reviews

I have placed an order from pizza Hut Aluva a month ago, the exact date is June 21 and due to some reasons( I accidentally placed my order as takeaway instead of normal online order) I had to cancel the order.
I waited for 14 days and didn't receive the payment and consulted the officials about it, but no action was taken. Several times I tried to contact but no action was taken.
The refund is for ₹417, the official asked...

I have placed a order on 23-july-2023
From pizza Hut mobile app.
The amount is debited from my account but the ordered not successfully done.
The amount of 547.46 which was deducted while payment was processing through Amazon pay.
Please look into this matter as soon as possible....

I had placed an order at 9:26 and the expected delivery time was 9:55. When i did not receive the order by the stipulated time i called the customer care and i was told that i will receive the call from store manager in 10mins but it did not happen I called thrice and finally I asked them to conference me. Someone named Raj claiming himself as store manager told me that order cannot be delivered as my house is out of their delivery area....

I had placed 2 orders through Pizza Hut Powai branch (Mumbai) on 14th July 2023.
I have yet not received the GST E-bill for the same.
I have been trying to reach out to their Customer Care Executives, but not getting any response for the same.
It's been over 5 days now & I yet haven't received a single call back/message from Pizza Hut.
Number through which order was placed - [protected]...

I placed an order at Pizza Hut through their app, the money was debited through my UPI but still the order was not placed.. calling the customer care they say that the refund would be available within 14 days.Sad to say..it happened to me in March 2023..no refund was provided. Still I trusted them and thought it was a glitch and I ordered again in July 2023, I had the same worst experience.Calling the customer care they would again repeat...

Had given online order ( order no 14060772 from Pizzahut worth Rs1354, cinewonder Store Thane on 1.07.23 at 9.10 pm. Payment was cut and received SMS that order will reach by 9.40 pm.Within 5 min, location tracking of delivery, stopped.Called 5 times to customer care to get update.Customer care auto voice says no. is changed, which is unconnectable. First person told, I would get an call from store. But didnt receive. 2nd person told me...

I ordered exotica garlic bread and 2 cheese max pizzas from the pizza hut Jaipur. Raw garlic breads and with very few toppings and without cheese pizzas were delivered while the ordered pizzas were with cheese max base. I paid extra for the base but it was very poor quality which I received....

On 22/6/2023 at 8.30 i placed an order online on pizza hut app...i ordered 2 pizzas and paid the bill online...it was takeaway...but the order was not placed. Tge store manager said i will get a refund in 24 hours but it has been more than 24 hours and i still got no refund....

I have done the payment for pizza Hut through phone pay, through pizzahut website. I din't got confirmation of the order. What should I do to get refund or to place order...

I am writing to express my deep dissatisfaction with the recent experience I had while using the Pizza Hut app to order pizza on June 16, 9:38 am. Despite paying the amount of 568.05 via Google Pay, I did not receive my pizza as expected. I am disappointed by the lack of resolution and assistance provided by your customer service team thus far.

Upon realizing that I had not received my order, I promptly contacted Pizza Hut's...

I was placing an order on 17th June 2023, (Saturday) and after the payment (₹578/-) was done and debited from my account, I checked the app to see if the order was placed or not as I wasn't directly redirected to the app. After seeing no order being placed, I immediately called their customer service number and they confirmed that due to a technical issue the order had automatically been cancelled & any amount debited will be refunded in...

I have placed order ( Order No #[protected] yesterday and did not get the full order ( 2 pepsi bottles were missing).When I asked the rider he agreed to get that asap and we waited for almost an hour but the rider didnt return and by that time the pizza was also not eatable as it was almost an hour so we kept it outside and even did not consume it. I called customer care and reached the service store at Sasane Nagar Pune and the store manager...

I have order pizza from Pizza Hut.
Order no :#18899556
On last Sunday, they taken so much time to deliever pizza so I cancelled my order and they promise to refund my order I am taking follow up from last 7 days ..but still they don't refund my money rs 550.

Please revert asap....

We have ordered pizza in kolkata from the city centre 2 outlet by the pizza hut app.but the food item was not delivered on time so we have cancelled the order. but till now money not refunded..the amount is Rs. 1011/-

Requesting you to do the needfull....

I have placed the order for "Box of 4 pizzas" for Rs.349/-. I have placed the order by 5.53pm on 04th June, 2023, which was supposed to be delivered by 6.22pm. There were number of calls made to customer care on [protected], at 6.45pm, 7.02pm, 7.14pm and 7.31pm, but the response was meagre and they could not take any action. I have called the store at Kukatpally, Hyderabad at 6.44pm, 6 calls from 6.57pm to 6.59pm, 7.20pm, 7.24pm. most of...

I ordered four pizzas from them through their app, my money got deducted very soon but my order haven't got confirmed, i called customer care several times, this guy's are just replying we noted it & you will get your refund within 3 to 4 business days, but still it's been 7 days no message on refund from pizza hut side, there apps are designed to take money but not designed to refund or even revert to the customer any confirmation for refund.br...

I ordered a pizza with an appetizer. I was taken to the payment page, payment was completed, amount was deducted but the app showed no order was placed and the items could be seen in cart....

Dear Sir,

On 24th may 23 we have given an order thru zomato for a Pizza ( Pizza Hut ) for Rs. 650.34. Please note that the order has been done thru zomato app registered in [protected] & payment has been done thru Paytm UPI [protected]. But immediately message came that the refund has been processed and it will reflect in your account right now. Again the order has been done from the same and this time the payment has been done...

Today ie 20/05/2023 I went to Pizza Hut Adarsh Nagar in Delhi, India. I ordered MAZEDAAR PANEER MAKHANI, personal size which had red capsicum, paneer and onion as main toppings. The women employee there had so non professional attitude, she served me pizza with green capsicum, when i called and asked her why didn't you put red capsicum?
She litreally smiled and said MAM, WO TO KHATAM HO GAYA HAI!(it's not available) .
I asked...

Today, i went to pizza hut located in puthanathani, Malappuram, Kerala. I have placed the order for my pizza which includes water bottle also. The price of normal water bottle is around 20 rupees but they charges me 50 rupees for it. I doesnt understand what type of taxes they are charging with their coustmers. The mineral water bittle name is aquavess of aquafina company. It is of 1 litre.in market it is less and they are charging more than...