[Resolved] Poorvika Mobile World — Unethical behaviour

Futurekids foundation

from Tenkasi, Tamil Nadu

Address:	560032
Website:	www.poorvikamobile.com

I am a doctor by profession and had purchased a HPB -306 for my Samsung J 7 handset. It was not not charging at all.When i took it and showed it to the showroom they crosschecked and found that it was not working.. But i wanted some other company Powerbank, since any other fresh piece of Hangout was not working for J7 model. But manager and others r not ready for this .
How many times i should keep visiting for this for no fault of mine and for an amount of Rs 1000, , I was ready to buy any other company Power bank by paying the difference amount inspite of me keeping the bill etc.

This is a very bad response from your end and word of mouth can spoil Ur company reputation.
Now I want a refund back, as I am not interested to buy any product from ur outlet.
PLs reply at the earliest .

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Jul 15, 2016

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2016

Poorvika Mobiles Customer Care's response Dear Customer, We regret for the inconvenience happened. Please share the invoice bill to the following mail id to get immediate support. [protected]@poorvika.com Thanks, Customer Support

Verified Support

Jun 18, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.