[Resolved] Poorvika Mobiles Aminjikarai — Selling low quality product and worst customer care service

2627ks

Address:	Chennai, Tamil Nadu, 600030
Website:	poorvika mobile showroom

I bought a samsung j5 mobile on 12.2.2016 at evening. my invoice number is SI/AMIN/748 next day itself i realised my mobile battery is high consumption then if i use it for 5 min it got heated the same day evening i went and complaint to that poorvika mobile showroom aminijikarai branch but the respond i Heard it from the sales person is worst. simply they saying me to go samsung service centre.

worst experience ever... selling fake product

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Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2016

Poorvika Mobiles Customer Care's response Dear Customer, As per Samsung policy customer has to visit service center directly if any problem comes. So please requesting you visit service center tomorrow and also provide your details asap to follow behind with you. Kindly requesting you to share handset details to the following mail id [protected]@poorvika.com or pls call [protected] to get solution from Samsung on priority. Thanks, Customer Support

Verified Support

May 05, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.