[Resolved]  Poorvika Mobiles — apple iphone 5s

Address:

Kanyakumari, Tamil Nadu

I purchased apple iphone 5s on 13th august 2016 from poorvika, nagercoil. Beginning of july 2017, i faced a problem in the phone, while using the screen becomes blue then it restarts by itself, i approached the poorvika stores and i requested them to check if there's is any software problem. They told that there is no service for apple. I continued using it, and i approached another poorvika store's in nagercoil couple of days back. They tried to restore the mobile and they found error in it. Later on the phone was taken to apple service centre in trivandram, technician in the service centre says that there's a hardware issue in the phone, i paid 23400 inr, when i purchased it. When i approached them when the phone is within the warranty period i didn't get any response. I need a replacement for the phone which i bought. Am not at fault. Hope you understand the problem am going through.