[Resolved] Poorvika Mobiles — Bad Customer service

sabarinath84

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I purchased a phone is poorvika store and they made me to wait for 3 hrs. They first took the money and then they started to tell that process will not get approved and they need so and so document. Finally when everything was settled then the agent told he has to go to another store to get the model i wanted..again waited for 1 hr... The Bajaj finance person in the store was horrible...Their intensity is to make a sale..They did not even have the courtesy to give me a cup of water since i waited for 3 hrs...But the sales person went to have lunch when i was waiting. Expecting at least an apology form their side... The store is in Peravallur Chennai...

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Mar 16, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Aug 13, 2015

caresupport's response Dear Sabarinath, We deeply apologies for the inconvenience caused. please share your contact number to resolve the issue. Thanks, Customer Support.

Aug 13, 2015

caresupport's response pls send your details to [protected]@poorvika.com as soon as possible. Thanks, Customer Support.

Verified Support

May 10, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.