[Resolved] Poorvika Mobiles — Complaint about product | |||
Complaint - Dr. Venkadesh.R, Vice- chairman. Venkadesh R I have purchased MINIX power bank from poorvika mobiles kolathur, when opened the pack at the back side no.of scratches was there. I have returned ... Venkadesh R I have purchased MINIX power bank from poorvika mobiles kolathur, when opened the pack at the back side no.of scratches was there. I have returned ... Venkadesh R I have purchased MINIX power bank from poorvika mobiles kolathur, when opened the pack at the back side no.of scratches was there. I have ret... Venkadesh R [protected] Forwarded message[protected] From: Venkadesh R Date: Thursday, March 4, 2021 Subject: Complaint - Dr. Venka... Venkadesh R to customer 12 minutes agoDetails [protected] Forwarded message[protected] From: Venkadesh R Date: Saturday, March 6, 2021 Subject: Complaint - Dr. Venkadesh.R, Vice- chairman. To: [protected]@poorvika.in Cc: [protected]@gmail.com, [protected]@gmail.com [protected] Forwarded message[protected] From: Venkadesh R Date: Thursday, March 4, 2021 Subject: Complaint - Dr. Venkadesh.R, Vice- chairman. To: "[protected]@gmail.com" I have purchased MINIX power bank from poorvika mobiles kolathur, when opened the pack at the back side no.of scratches was there. I have returned on that day, again they gave another power bank minix of same model of 20000mah. When i was charged that power bank for 3hours. Then i have used for my phone, power bank is fully drained. Unable to charge my phone even for two times. I told better i will go for another brand. They told ok, They also checked and told, product is defective only we also checked. Mr.Hemanth told, We have to get confirmation from head office. I purchased on 31/1/2021, then returned on 1/2/2021. Today only i.e., 4/3/2021 after one month they calling me on phone.From Head office checked its charging fully, now come and collect the same product. I told, you use that and then reply. I do know, where is quality. I came for poorvika for better product, but now they again giving the same product after month, Where is quality... when i was buying they told, if any problem, you exchange. But now i purchased unable to use that. Thats only everyone go for online, because replacement and return is there for seven days. But here no solution... I bring this to your notice as PROFESSOR. Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Mar 09, 2021 Poorvika Mobiles Customer Care's response Dear Customer, Regret for the delay response, will check and resolve the issue on priority. Thanks for your understanding. For further support request you to contact [protected]@poorvika.com. Sincerely Yours, Customer Support. | |||
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