[Resolved]  Poorvika Mobiles — Documents for Jio SIM not submitted with the company

Address:

Bangalore, Karnataka, 560048

I think this mobile store is taking a revenge on me as they had given me an old handset(Lyf phone) and had to change it when I had raised consumer complaint.Now it has been a month that my Jio SIM has not been activated.Each time I gave them a call, the store's person would say me that the SIM would be activated in a couple of days.Now I gave a call to the Reliance Jio customer5 care nad they informed me that the SIM has not been activated as the store has not sent my documents to the concerned team yet.The Jio people have also given me a complaint number-SR000001HRXU..@Hepzi-Is this what you call customer service??I have also not received the bill for the new handset..I think you have taken me for granted...I think it is hight time you must understand your responsibilities in delivering quality service.Resolve this issue on a priority.