[Resolved] Poorvika Mobiles — employee behavior

Sarweswari

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600049

Hi, am writing this email to notify the peoemployee behavior in poornima chennai villivakkam branch..
Have went to poovika on friday and booked redmi 5a mobile. They said they will book for it i can get in on sunday.
Today i went they are saying they will not take any booking for redmi 5a and now mo stock.. Is this an correct behavior because of there comments only we went.
One person is telling i will check the stock and the other person is telling no ask them to wait for one week. This kind of a very bad behavior they have. There was no politeness wile talking. They are behaving like they are selling the mobile for free of cost.. Am going to escalate this in social media.

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Apr 4, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

We regret for the inconvenience happened, unable to reach you to speak.

Since we getting very limited stock of Redmi mobiles, we could not hold handsets for long time with us.

Kindly make a call and confirm before your arrival and we have noted your complaint, will surely take necessary action after complete study.

Thanks,
Customer Support