[Resolved] Poorvika Mobiles — F666 canvas tab : micromax : m rablet

vivekmol

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600044
Website:	www.poorvikamobile.com

Hi... I am vivekanand pandey. I bought the subject tablet from poorvika mobiles on 20th apr'16 from chrompet branch. After purchasing we realized issues like sim not getting fit properly, network problem, low sound, heating while talking for 5 minutes on phone & lastly battery is suddenly dropping (Not supporting for 5-6 hours also)

We went to poorvika and asked that the product is not product but a bundle of problems but people from poorvika did a lot of argument instead realizing the problem.

I have given my tab to poorvika on 07 jun'16 but till date no final resolution. I had a good impression and thats the reason i chosen poorvika but very dissatisfied with the fault product they sold and the behavior.

I would like to request to return my money which i paid (Rs 7500.00), else allow me take any other good product of the same price.

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Jul 14, 2016

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2016

Poorvika Mobiles Customer Care's response Dear Customer, Since Micromax providing service warranty for 1 year we unable to get replacement immediately but we have requested with Brand for the same. Hence please requesting you to bear with us till the time. Thanks, Customer Support.

Verified Support

Jun 18, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.