[Resolved]  Poorvika Mobiles — fake assurances at the time of sales

I bought a redmi note 5 pro on[protected] at your showroom present at phoenix market city. They said that the bill includes screen replacement for 1 year during sales and all services should be contacted at mi service center. Now my display got broken by falling. I contacted the mi servicecenter they tell that this phone not include screen replacement and you should pay rupees 4000 for display. But at the time of sales yours branch person informed that screen replacement is free of cost for 1 year. Now contacted your branch member and asked about this they said that we didn't said anything like this during sales. What i should do now. Because of your assurances i bought the mobile now i only having unwanted payment charges...