[Resolved] Poorvika Mobiles — forcing customer to accept manufacturing defects | |||
I have purchased Microsoft 640 XL handset in Poorvika Mobiles, Anna Nagar West Chennai on[protected]. Today i visited Poorvika Mobiles, Anna Nagar West for purchasing scratch card and cover for the same Microsoft 640 XL handset, that time i have noticed that the display was having some green color shade at the corner of the screen and reported this issue to manager. He had just suggested simple to visit service center. i had explained that "as per the earlier discussion with sales person during purchase of handset within 7 days we can take responsible for any issue if you are not used the handset but now he is not agreed this today and not supporting to solve my handset issue. I haven't used this mobile till now because iam not using Micro-SIM, even this information is known to the sales person during the time of purchasing. I would request your kind support for getting this issue addressed. Was this information helpful? | |||
Mar 30, 2017 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support May 10, 2016 Poorvika Mobiles Customer Care's response Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in. With Regards. Manager - Customer Care. | |||
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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