[Resolved] Poorvika Mobiles — honor 8x display damaged
Villivakkam, Chennai, Tamil Nadu, India
MaManoj92sb on Jun 16, 2019
I bought a honor 8x mobileast month in poorvika and when I asked for temper glass they stated there is no temper glass available but rather have a protection pro which is similar to temper glass and will protect display from damages. It costs Rs. 1000. But now my mobile display is broken after falling just from a feet above even with the protection pro. I cannot tolerate this at any cost and I need a replacement for my mobile.
Complaint marked as Resolved Jul 20, 2019
[Jun 16, 2019] Poorvika Mobiles customer support has been notified about the posted complaint.
Verified SupportPoorvika Mobiles Customer Care's response, Jun 17, 2019
Please share your invoice copy to address the issue and resolve.
Verified SupportPoorvika Mobiles Customer Care's response, Jun 18, 2019
Thanks received. As discussed temper glass or protection pro could protect the screen only from scratches, we could not assure that the damages will never happen.
Request you to contact service center for further service support.
Thanks for your understanding.
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