Poorvika Mobiles — I am complaining about Amazon Firestick lite

Address:

Sachin B S, C/o Dinesh A G, Behind SS food mart, Kuvempunagar, Tumkur-572103

I purchased Amazon Firestick from Poorvika Tumkur branch but is not working with my tv I complained one of your consultants has come and checked he got know the condition also he checked upgrade version of Amazon firestick it was working I asked for degradation he said up-gradation is not available kindly fix this issue allow me to replace with upgrading next version of firestick.

Do the needful

Regards
Sachin B S