[Resolved] Poorvika Mobiles — im complaining about the sales men and manager lies the price of the mobile and using bad words if I questioned them
Chennai, Chennai District, Tamil Nadu, India
AbAbishekvp on Oct 18, 2018
I bought vivo Y81 with 3GB and 32 GB from Vijaya FORUM mall branch which is Opp to Kamla theatre. The salesman his name is Jaya Prakash said the price of the mobile which is 12999 and I asked him for discount he said discount will be 990 Nd he asked me to pay Only 12000 and as complementary they gave 16gb memory card. I checked online the price of the mobile is 11990. The sales man clearly lied to me to sell the mobile and now they are threatening me that they will beat me and slap me and kill me . Iâm going to give a police complaint if anything happened to me the sales person and manager will be responsible . Using profanity against me is not welcome . Kindly help me . They are using words like ### . Mother ###er . Etc
If I donât get proper solution Iâll do something
Complaint marked as Resolved Nov 20, 2018
[Oct 19, 2018] Poorvika Mobiles customer support has been notified about the posted complaint.
Verified SupportPoorvika Mobiles Customer Care's response, Oct 19, 2018
We regret for the inconvenience caused if any.
Concern team will contact you shortly for resolution.
Verified SupportPoorvika Mobiles Customer Care's response, Oct 20, 2018
We have offered a memory card worth Rs.500 for free, if you don't want the memory card please return the complete pack and can collect the cost of memory card.
At the same time we request customer to avoid using abuse words over staffs, all we are human being.
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