[Resolved]  Poorvika Mobiles — Insurance request kept pending for two months.

Address:

Chennai, Tamil Nadu

Dear Sir, I bought a Mobile form Poorvika (Pammal Branch) on 13/12/2014 MOdel - Samsung Core Prime which was Rs.9, 800/- with Full Insurance Pack (Poorvika Protect) worth Rs.460/- (Which Covers all damages including Water and accidental damages). On June 14th i finished my night shift and came from office to home one guy rashly drive a bike from wrong side and but a sudden brake unfortunately me and my bike fell down in road . On that day some rain also came so my mobile fell down in to water (Rain Water) after that my mobile was completely water lock. I came to Poorvika (Pammal Branch) and ask about this issue, they said give your mobile we will resolve this issue without any fees. after 20 days i called them and ask about my mobile status they said my mobile was completely lock it was difficult to repair . Suddenly i wrote a letter to insurance company regarding this to claiming process. Now August 12.08.2015 they (Poorvika) kept pending my request letter and my mobile. Kindly do the need full in this regard. I need same model mobile without any additional charges from side. Thanks, S.P.KANTHAKUMAR [protected]