[Resolved]  Poorvika Mobiles — jbl earphones

Address:3rd Cross 17th Main, Koramangala 2nd BLOCK, Madivala, Bangalore, 560068

I have bought jbl earphones tune110 from poorvika mobiles bangalore, kormangala 2nd block, madivala, on 11 th april 2019. One of the side of the earphone stopped working. I went to the store, as they had said earlier, i can come and replace in poorvika store itself. I went as told, but the manager denied completly. Asking me for proof. I showed him the bill. But he treated me badly. The manager was not able to convey properly. I was talking in english, but he conveyed in local language. (Weird being a store manager). I have earlier bought lot of products from poorvika. But this behaviour now is not acceptable. I want that to be resolved, or i might not ever go to the store.
Email-shayak. [protected]@gmail.com
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Sep 14, 2019
Complaint marked as Resolved 
The earphones were replaced, and the response was quick.
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
Poorvika Mobiles Customer Care's response
Dear Customer,

Thanks for letting us know the issue.

We will verify the issue with branch and resolve asap.

Sincerely Yours,
Customer Support
Sep 13, 2019
Updated by Shayak Mukherjee
Thanks for the rectification..and quick response..much appreciated..
Complaint comments 

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I purchased a iphone 6S from Poorvika Kammanahalli Bangalore on 4th May 2016. I want a bill becuause of some issue on my mobile. I already sent a mail for request which is pending for 20 days. Please send me a duplicate copy ASAP.

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