[Resolved] Poorvika Mobiles

[Resolved] Poorvika Mobiles — lenovo tablet

S Shibu K R

Purchased 2 lenova m10 hd tablets (14500 each) from iyyapanthangal branch. After couple of days one of the tablet has few issues with the display. Visited the store again today but there is no proper response from the representative there. They treated very badly and no solution given.. Asking me to go to service centre and get it fixed.. Purchased on 03 aug, just in 3 days time issue with their product... It's your responsible to help the customer to get it resolved that too in 3 days time. Highly disappointed with poorvika! Don't know what kind of solution you are going to give me.. Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Aug 10, 2020 Poorvika Mobiles Customer Care's response Dear Customer, We regret for the inconvenience caused. Although as per Lenovo Brand Policy we can able to get resolution only from authorized service center. So request you to visit ASC or else submit the handset in branch, will check with service center and get it resolved. Thanks for your understanding. Sincerely Yours, Cusotmer Support
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