[Resolved] Poorvika Mobiles — Mi defect mobile saleing

Syed4086

from Bengaluru, Karnataka

Address:	560035
Website:	www.poorvikamobile.com

"poorvika mobile world" there is a big frouds groups working all over india
They are making fools to customers
I bought mi note 3 mobile on 17/10/2016 in poorvika mobile world then
Used only 6 days with single sim but there is in mobile the sim slot is not properly fixed from companies.
I need my money back or i need exchange of my mobile...

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Dec 17, 2016

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Checking status with branch and Xiaomi service center, please requesting to wait for solution.

Thanks,
Customer Support

Nov 12, 2016

Updated by Syed4086 Poorvika mobiles Branch is in sarjapur road pincod 560035
I leave my mobile in branch only from past 10days I didn't get any response from store
I need replacement or my money back
Kindly do needful ...

Verified Support

Nov 14, 2016

Poorvika Mobiles Customer Care's response Dear Customer,
Fyi.

From: xiaomi.com]
Sent: Monday, November 14, 2016 4:45 PM
To: Hepzi <[protected]@poorvika.com>
Subject: RE: FW: Murali / Redmi note 3 / [protected] / Sarjapura - huge customer issue... 8th day
Hi Hepzi,
We can’t consider In warranty, same can be repaired in out warranty.
Aside to Vishnu / Dinesh : Please update the status.

Verified Support

Nov 14, 2016

Poorvika Mobiles Customer Care's response Due to the sim slot got damaged, warranty service was refused to the device even after several followup and mails.

From: xiaomi.com]
Sent: Friday, November 11, 2016 11:36 PM
To: Hepzi <[protected]@poorvika.com>
Subject: Re: FW: Murali / Redmi note 3 / [protected]
Dear Madam,
We can repair only as out warranty if it is damaged.