[Resolved] Poorvika Mobiles — mi redmi note 5

[Resolved] Poorvika Mobiles — mi redmi note 5

U Una bharri from Vellore, Tamil Nadu

I purchased redmi note5 yesterday. The information provided regarding the phone by employees was incomplete and wrong. Even after complaing at the head office no action is being taken for the mistake. The information regarding camera was conveyed wrongly. There's no exchange policy. Consumers right to information is been exploited. Consumers court will be the final option if matter is not been solved for the unprofessional behaviour by the employees and my right to information been exploited. I would request for exchange of this phone. Was this information helpful? No (0) Yes (0)
Jul 13, 2018 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 Poorvika Mobiles Customer Care's response Dear Customer, Please share your invoice bill to verify and support. [protected]@poorvika.com Sincerely Yours, Customer Support
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Comments

Vinsvj

from Kallakkurichchi, Tamil Nadu

Hi sir first not respond show room in Chengalpattu, not respond complaint care man also, not give gift, I bye I phone 8 plus 17.1.2018 6month over but not any thing, I have all records

Una bharri

from Vellore, Tamil Nadu

I purchased redmi note5 yesterday. The information provided regarding the phone by employees was incomplete and wrong. No action is being taken for the mistake. The information regarding camera was conveyed wrongly. There's no exchange policy. Consumers right to information is been exploited.