[Resolved] Poorvika Mobiles — Micromax A350 phone warranty replacement | |||
I have given my phone for service on 20th Feb 2015 via service no. - S[protected] through Poorvika hosur to Micromax service center. But it has been a month since I'm suffering without a phone. Thanks to Poorvika persons for supporting me with a temporary phone atleast to attend my calls. The commitment given was 10 days, but it is almost a month and becoming a tiresome process to get my phone serviced on warranty. Micromax service center when contacted have washed away telling me to contact either customer care or poorvika. Request Poorvika to support in reimbursing my amount from Micromax / claim thorugh insurance which I have taken while procuring the phone and support me with a new phone of any other make except micromax. This is the second time I'm facing this sort of issue with Micromax phones. Thanks in advance. Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support May 10, 2016 Poorvika Mobiles Customer Care's response Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in. With Regards. Manager - Customer Care. | |||
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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Failure to which would request compensation of full amount towards dejection of customer and replacement of new hand set.