[Resolved] Poorvika Mobiles — mobile damaged

Jinaraja

from Chennai, Tamil Nadu

Address:

600026

Sir, i purchased a gionee mobile on 20.11.2017 in your vadapalani (Forum mall) branch, yesterday evening i note the second sim slot is damaged. Today morning i visit the branch at 10.30 - 10.45am that time shop cleaning (Housekeeping) works also under process.

Am asked mr. Mani (5453) salesperson, he is not listen and not checked a mobile, but he asked "no no this is damaged from your side" and he is not response to me and speaking very hard.
He said your do any thing

Sir the damaged is your / our side is not a problem, your salesperson to talk too much of words and he is not listen my words.

I attached my bill copy and damaged photo copy also, please co-operate

Thanks & regards
Velu
+91 [protected]

+2 photos

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Dec 25, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

Poorvika Mobiles Customer Care's response Dear Customer,

Please submit the device into service center and share the job sheet to the below mail address for further support.

[protected]@poorvika.com

Thanks,
Customer Support.