[Resolved]  Poorvika Mobiles — Mobile or replacement is not given and PMW cares provide irrelevant status

Address:

Chennai, Tamil Nadu

I bought a Karbonn Titanium S1 mobile on 5-Jan-2014 from Poorvika Mobiles at Annanagar west, chennai bearing the following details IMEI - [protected] / 0386 Bill No - 016877 Battery No - 1007474 From the date of purchase the mobile did not receive network signal continuously. First checked with the network provider on the quality of network and ensured that the same is resolved. Even after that the issue did not get resolved. So went to PMW cares at T Nagar Chennai, which is the authorized service centre for Poorvika Mobiles on 21-Apr-2014 - Got the set back on 26-Apr-2014 with same problem and along with that call getting initiated even when the phone is kept idle. So gave the mobile on 2-May-2014 and got back on 10-May-2014 again with NO Success. Finally gave the mobile to same PMW cares on 13-May-2014 asking for replacement and the service staff told that the replacement would be given in 15 days. But even after a month now still neither the mobile or replacement has been given.