[Resolved] Poorvika Mobiles — Mobile phone - samsung a5 galaxy

Karthikeyan Jayaraman

from Coimbatore, Tamil Nadu

Address:	625017
Website:	www.poorvikamobiles.com

Dear sir, i have Purchased Samsung Galaxy A5 mobile on 15/10/15 at Poorvikamobiles, K.Pudur, Madurai.When I was Charging the mobile through power supply, it was shutdown immediately.after a week I have given to the same showroom in poorvika.They Changed the software within three days. Then after a twodays, Again it is happening same problem. but again i called the showroom manager. he did not respond properly.I would like to solve this issue, otherwise i Need a same Mobile.If it is not done, I will claim it through Consumer court.Then It will damage your Brand. additionally I got poorvika protection scheme also.I have paid more than Rs 22, 000/ for this mobile.pl kindly request you to change my mobile as soon as possible.

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Mar 16, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

May 09, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.