[Resolved]  Poorvika Mobiles — mobiles

Dear sir
I am p. N. Vijeyendrakumar, i had a bad experience in the poorvika showroom, velachery phenix mall, velachery, chennai, tamilnadu, at the time of buying samsung galaxy 8.

I visit the about said show room on september 17th, i met the salesman and he attend me and when i willing to purchase the phone my debit card credit limit exceed that’s y i am unable to buy the phone on that day, but he ask me to book today to get some offers, so booked by paying rs. 500 as an advance. I got a receipt for that.
Next sunday 24th september again i visit the show room with cash to purchase the same phone along with my friend, that time a salesman from samsung his name is mr. Azarudeen (He wear a shirt with galaxy 7 embalm). At that time my friend is asking without any intense to that salesman about galaxy 7 was stopped and y wearing this shirt. And he replied rudely and aragantly. That incident disturb me and stopped the purchase and i bout i phone 7. I didn’t argue anything with that salesman, his words are hurting like anyting.
This type of salesman’s are not get proper punishment, that’s y they handle the customer like this.
I am attaching the advance receipt from your show room and the purchase bill from other show room.
Thanking you,

Pn vijeyendrakumar
[protected]
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Nov 1, 2017
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Poorvika Mobiles Customer Care's response
Dear Customer,

As discussed we will take necessary action on your complaint.

Thanks,
Customer Support.
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