Poorvika Mobiles — My Bill Send me Duplicate bill

Address:mecheri

I purchsed a phone Samsung S10 plus from poorvika mobile show room Poorvika Mobiles Salem - Near ARRS Multiplex Theatre.. I missed the bill.My phone is some problem . I want to dublicate bill for giving service centre
Model Number-SM-G975F/DS.
Imei- 1 ([protected])
Imei-2 ([protected])
serial No-RZ8M51VJDMY
So kindly send duplicate bill to my mail id ([protected]@gmial.Com).
Mobile no -[protected]
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Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Mohan,

We received your complaint regarding Duplicate Invoice bill copy through the Indian Consumer Forum. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with below mentioned details with ID proof or send your available contact number for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.
Customer name:
Brand and model:
Imei no:
Registered mobile no
Date of purchase:
Reason for the duplicate invoice bill:
Branch :

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 17, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Mohan,

We have tried to reach your contact number which is in switched off. If problem not yet resolved, kindly share the below details to [protected]@poorvika.com. If issue resolved, Kindly resolve the issue from Indian consumer forum.

Customer name:
Brand and model:
Imei no:
Registered mobile no
Date of purchase:
Reason for the duplicate invoice bill:
Branch :

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 24, 2024
Poorvika Mobiles Customer Care's response
Dear customer,

I have tried to reach your number which is ringing no response. Hope you received the duplicate invoice, If not received, kindly send a request email to [protected]@poorvika.com. If issue resolved, Kindly find the link https://www.consumercomplaints.in/poorvika-mobiles-my-bill-send-me-duplicate-bill-c3148156 and resolve the issue from Indian consumer forum.

Regards
Poorvika Escalation Team.
Verified Support
Apr 24, 2024
Poorvika Mobiles Customer Care's response
Dear customer,

I have tried to reach your number which is ringing no response. Hope you received the duplicate invoice, If not received, kindly send a request email to [protected]@poorvika.com. If issue resolved, Kindly find the link https://www.consumercomplaints.in/poorvika-mobiles-my-bill-send-me-duplicate-bill-c3148156 and resolve the issue from Indian consumer forum.

Regards
Poorvika Escalation Team.
Verified Support
Apr 29, 2024
Poorvika Mobiles Customer Care's response
Dear customer,

I have tried to reach your number which is ringing no response. Hope you received the duplicate invoice, If not received, kindly send a request email to [protected]@poorvika.com. If issue resolved, Kindly find and resolve the issue from Indian consumer forum.

Regards
Poorvika Escalation Team.
Verified Support
Apr 30, 2024
Poorvika Mobiles Customer Care's response
Dear customer,

I have tried to reach your number which is ringing no response. Hope you received the duplicate invoice, If not received, kindly send a request email to [protected]@poorvika.com. If issue resolved, Kindly find and resolve the issue from Indian consumer forum.

Regards
Poorvika Escalation Team.
Complaint comments 

Comments

Dear Customer,

Thanks for letting us know the issue, will verify and take necessary action to resolve.

Request you to share the below mentioned details to the [protected]@poorvika.com for further support.

1. Date of Purchase
2. Brand & Model
3. IMEI Number
4. Invoice Registered Mobile No
5.Id Proof Of the Customer
Dear Customer,

We are unable to view the details from your complaint .

For further more details please write to us [protected]@poorvika.com.

Thanks for the support.
Poorvika Mobiles Customer Care's response, Dec 29, 2022
Verified Support
Dear Mr.Mohan,

Greetings of the day!!!

For duplicate invoice bill Copy, there are few thinks we need from you, Kindly share below listed details to [email protected] for further support.

CUSTOMER NAME:
BRAND AND MODEL:
BRANCH:
IMEI NO:
REGISTERED MOBILE NO
DATE OF PURCHASE:
REASON FOR THE DUPLICATE INVOICE BILL:

Thanks & Regards
Poorvika Escalation Team.

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