[Resolved] Poorvika Mobiles — need different product/refund

savitri24

from Bengaluru, Karnataka

Address:

560040

Hi,
I had taken a flip cover for samsung j2 pro. And the device also i had taken in poorvika rajajinagar 6th block. The flip cover is not compatible with the device even though the cover is for j2 pro. They confirmed then i came to exchange in vijay nagar poorvika, but here they did not allowed me to take other product. Because if i take cover for j2 pro it is of no use. I was ready to buy any other product. It did not work there. I left the flip cover in vijay nagar poorvika and came off. I am so unhappy with the response there.

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Jan 2, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by savitri24 I cannot buy cover for j2 pro again, none of the covers will suit.
I can buy anything other than that.
I was so angry that i left the product in poorvika vijay nagar and came.
i need solution for money i.e 450rupees

Dec 01, 2017

Updated by savitri24 Poorvika mobiles customer support is the worst. The dealers take no responsibility for anything.

Verified Support

Dec 02, 2017

Poorvika Mobiles Customer Care's response Dear Customer,

Please bring your handset and full package of flip cover to branch on Monday to provide solution.

Thanks,
Customer support