[Resolved]  Poorvika Mobiles — nokia 8110 4g

Address:636016

Recently i purchased nokia 8110 4g from poorvika mobiles saradha college salem, india, to my surprise there is no kaios store instead it has jio store and jio apps, basically everything jio, when i took it back the shoowroom staff told me the phone need software updates so you will have to visit nokia care, so i went to nokia care and they told me we cannot update and there are 2 version 1 jio and 1 unlocked, now i am having a phone for which i spent 6000 and your people are not co-operating, to be frank i am not asking for refund just replace it with the unlocked version, when i purchased i asked the staff whether the phone has whatsapp they said yes, but now there are no whatsapp and no kaios store. I am really dissappointed, i always tell people close to me to visit poorvika mobiles for purchasing and today i myself am facing this situtatuin because of the showroom staff.
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Dec 4, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

As our executive discussed with you, requesting to visit Nokia service center and share your invoice and job sheet for further support.

[protected]@poorvika.com

Sincerely Yours,
Customer Support
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    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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